The Clovis Castle
Privacy Policy
1. Who we are
The Clovis Castle is a wedding and event venue in Clovis, California. This policy describes how we collect, use, and protect your personal information when you use our website, book a tour, or plan an event with us. This is the single privacy policy for The Clovis Castle, and it applies to this website and to our booking site at app.thecloviscastle.com.
2. Information we collect
When you book a tour, submit an inquiry, or become a client, we collect the information you provide: your name, email address, phone number, event details, and any messages you send us. Payment information is processed by our payment providers and is not stored by us.
3. How we use your information
We use your information to respond to inquiries, schedule and confirm tours, plan and manage your event, send invoices and appointment notifications, and communicate with you by email, phone, and — only if you opt in — text message.
4. Text messaging & mobile information
We do not share, sell, or provide your mobile phone number or messaging consent data to third parties or affiliates for marketing or promotional purposes. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes, and text messaging originator opt-in data and consent are not shared with any third parties.
You opt in to our text messages only by checking the optional “Text me updates” box on our tour-booking or event-inquiry forms — it is unchecked by default and never required to book a tour, submit an inquiry, or use any of our services. If you opt in, we use your phone number to send tour confirmations and reminders, event planning updates, appointment and invoice notifications, and replies to questions you send us. Message frequency varies. Message and data rates may apply. Reply STOP to any message to unsubscribe, or HELP for help. Information may be shared with service providers only as necessary to deliver the messages you have requested (for example, our messaging carrier), and they may not use it for any other purpose. See our SMS Terms & Conditions for full program details.
5. Sharing
We do not sell or rent your personal information. We share it only with service providers who help us operate (payment processing, email and text delivery, file storage), with vendors you engage for your event at your direction, or where required by law.
6. Retention & security
We retain client records as needed for legal, accounting, and operational purposes, and protect them with access controls and encryption in transit and at rest.
7. Your choices
You may opt out of text messages at any time by replying STOP, and you may request access to or deletion of your personal information by contacting us.
8. Contact
The Clovis Castle · 16393 Auberry Rd, Clovis, CA · info@thecloviscastle.com